RTVSE.
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Sick calls shouldn't scramble the morning.

RTVSE is an SMS-based substitute dispatch system for school bus operators. A driver texts in — at 5 AM or 2 AM — and the system finds a vetted substitute, checks their commute, and confirms coverage before warm-up time. The office stays in control the whole way.

24/7

Coverage, even when the office is closed

Drivers report sick by text any hour. The system starts the dispatch process immediately — no waiting for 5:00 AM.

Verified

Commute-checked candidates

Substitutes report their drive time from home to the yard. The system only offers routes to subs who can actually arrive on time.

In control

Office override, always

Every dispatch pauses for the office to review the candidate list, reorder it, or cancel — by a single text reply.

Audited

Every step recorded

Who was asked, in what order, when, and what they answered — a complete, verifiable record of every dispatch decision.

How a sick call becomes a filled route

  1. The driver texts in"I'm sick, I can't drive this morning." The system identifies the caller, their route, and their schedule — then asks one clarifying question: whole day or just the morning?
  2. Candidates are rankedAvailable substitutes are ordered by the office's preference weights and verified commute feasibility — only subs who can reach the yard in time make the list.
  3. The office gets the alert"Route 123 — Dana called in sick (whole day). Candidate list: 1. John Smith, 2. Alice Brown, 3. Jerry Owens. Rescheduling starts in 5 minutes unless you reply."
  4. Dispatch and confirmSubs are texted the route's warm-up and cool-out times and asked to accept or decline. On a yes, the office gets final confirmation. On a no, the system moves to the next candidate automatically.

Built for public agencies

RTVSE holds only the basic operational data a dispatch office needs — names, routes, work phone numbers. No student data, ever. Messages are processed on the district's own infrastructure during pilot, and every dispatch action is logged in an auditable trail. See our Privacy Policy and Terms for details.